Impact of information communication technology (Ict) on corporate performance: A case study of cement manufacturing firms in Nigeria

Fidelis A. Ayatse

Department of Business Administration, Federal University of Agriculture, Makurdi, Nigeria

Email: ayatsefidelis@yahoo.com

Accepted 31 August 2012

Abstract

In the world over ICT has emerged as one of the major tools used by corporate organizations for optimal performance because of its effective and efficient application in business operations. This becomes necessary for organizations that want to survive to embrace ICT in all ramifications. Despite the enormous investments in technology and information system in recent times, demonstrating the impact of such investments on organization’s corporate performance has proven difficult. The study was motivated by observational sought to show the impact of ICT on corporate performance focusing on six (6) cement plants in Nigeria. Research questions and objectives were stated and literature massively red from other empirical work on contributions of ICT to organizational performance in Nigeria. The population for the study comprised of staffs (6,080) of six cement industries where 375 were selected using Yaro Yamane’s formula as sample size for the study, however, only 300 questionnaires were successfully completed and returned and they were use for descriptive statistics, in order to ensure validity of the instrument (questionnaire), experts and friends were given the study for assessment and a pilot study was carved out on two cement industries not selected for the study. Responses, rate of responses and simple percentage (%) were presented in tabular form for critical analysis. The conclusion was drawn that ICT has positively contributed to corporate performance, recommendation on improved investment and control in ICT were given and finally the researchers proposed future grey areas for research such as the impact of ICT investment on revenue and market share, and optimal level of investments for firm’s ICT.

Keywords: Information communication technology, corporate performance, Manufacturing firms